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Patford House Surgery Partnership
2024-07-26
Person
0
5
0
26th July 2024
Arrived 5 minutes late for an 8:40 appointment because of bad traffic to see a completely empty waiting room and was told I needed to rebook because I was late. 40 mile round trip for that. Was seriously unimpressed.
Suggested improvements
Let me take the blood test even if I had to wait.
1st August 2024
Response from Patford House Surgery Partnership
Dear Patient, We are very sorry to hear about your experience and understand your frustration. Your feedback is important, and we will work on finding ways to give greater flexibility in the future. Kind Regards, Julie Taylor - Operations Manager