Park Surgery

Park Surgery 2016-04-25 Person 3 5 0

A three week wait for a routine blood test. A four week wait to see a doctor of your choice The professional care is good, the admin slightly less so. But if you are in a catchment area of a different surgery it would be wise to ascertain waiting times elsewhere.

Park Surgery 2016-04-22 Person 5 5 0

I was more than happy with the service I was given.

Park Surgery 2016-04-09 Person 3 5 0

On the 01/04/16 my wife and I spent most of the day trying to get an appointment for an INR blood test, constantly holding on the phone nearly all this time without success. This was repeated on Mon.04/04/16 until finally at noon getting an appointment. We both feel this appalling service and should be addressed by a more efficient phone system or a web site change to incorporate a blood site appointment site change to allow on-site booking similar to appointments for doctors which is most helpful. You will say the alternative is Walk-in service at our local hospital. That is not an option in our case due to long queues and lack of parking. Was this a one off situation?, because of the holidays or shortage of staff?. We notice that you are seeking a new Manager for your reception and we hope this will be one of his or her first jobs to look into improving this service.

Park Surgery 2016-04-05 Person 4 5 0

Considering the amount of patients that this practice has to cope with, I would say that for any emergency you would be dealt with quickly, I just have a problem with the wait for an appointment. But, with the population explosion and no extra doctors and surgeries made available they probably cope quite well. Too many people entering the country, just my opinion but politicians need to take note of the silent majority out here. Pass it on I am happy for you to let them have my details !!!

Park Surgery 2016-03-22 Person 4 5 0

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