Monks Park Surgery

24 Monks Park Avenue, Horfield, Bristol, England, BS7 0UE 58 reviews

Reviews

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25th December 2014


The nurse was fantastic! She dealt with my travel vaccine needs brilliantly and efficiently - lovely and personable and I felt really cared for - Thank you.

Recommend
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25th December 2014


Prompt. Polite. Knowelegeable.

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Rating not given.
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Written by a patient
16th December 2014


it will be nice if you could open on a Saturday and I do like the appotitment sceam

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
12th November 2014


I would like to say what wonderful care I was given by the nurse, Kate Cochran at Monks Park Surgery in Horfield, Bristol on my visit last week. I went to her for a smear test and she was very understanding when I discussed how painful I found them. She took her time and didn't hurry like other nurses have previously and she actually looked into (and is still investigating) the cause of my pain which nobody has done previously either. If a straightforward procedure causes pain then it should be looked into - not assumed that the patient is overreacting - and she did this for me. Thank you Karen, you listened to me and I really appreciate it. I hope she gets to see this feedback as she needs to know what a great job she's doing.

Recommend
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Cleanliness
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Written by a patient
20th October 2014


I would like the doctors to be open on a saturday

4th November 2014
Response from Monks Park Surgery

Thank you for providing us with such a postive feedback. With regards to opening on a Saturday, our decision not to be open on a Saturday is something we regularly review. Generally, those patients who would benefit from the surgery being open on a Saturday are those who work during the week. For these patients, we offer three early morning starts at 7:30am, plus we offer one late night per week on a Wednesday, with the surgery closing at 7:30pm. As stated we will review these hours and advertise any changes we make. Thanks again for the feedback.

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Resources

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