Reviews
Mill Road Surgery
2023-12-07
Person
3
5
0
7th December 2023
I rang the surgery in a very distressed state saying I felt worthless.I was asked if it was an emergency ! & there were other places I could ring
Suggested improvements
The receptionist I feel needs training how to handle calls like this. Maybe some training on mental health problems. I do appreciate the stresses & strains working for the nhs as I’m a nurse myself.
However this needs addressing asap as that particular day I was having suicidal thoughts & clearly distressed
Mill Road Surgery
2023-12-07
Person
4
5
0
7th December 2023
I have been at this surgery for 54years and in my eyes it is by far the best . Doctors care ,receptionist are very nice and pleasant . Building is clean .but because of the covid things have got a bit difficult getting an appointment. But that’s every where I suspect .
Suggested improvements
Just keep as you are all of you
Mill Road Surgery
2023-12-07
Person
4
5
0
7th December 2023
The reception staff are friendly and helpful. The GP was pretty much on time and looked thoroughly into my issues. The forward plan for treatment was discussed between us.
Suggested improvements
This trip was just about spot on.
Mill Road Surgery
2023-12-07
Person
5
5
0
7th December 2023
Never had any problems at all
Suggested improvements
Everything good
Mill Road Surgery
2023-12-07
Person
5
5
0
7th December 2023
Staff really helpful and try hard to make an appointment for me
Suggested improvements
Always helpful
Resources
Short link to review Mill Road Surgery: http://iwgc.net/eccod