Mill Road Surgery

Mill Road Surgery 2023-12-07 Person 5 5 0

I rang at 10.30am and got an appointment at 4pm that day. I was extremely happy with this

Nothing

Mill Road Surgery 2023-12-07 Person 4 5 0

It’s not easy to get an appointment as a lot of appointments are over the telephone Although telephone appointments have their place it’s not the same as a face to face one I’ve also been waiting for a call from a GP re a query over an ECG test result not had the call or any contact from the surgery My appointment with the nurse Emma Vardy was excellent no complaints at all

If you’ve been told by a health professional that they will ask a certain Dr to call you over a problem it would be reassuring if the Dr or reception contacted you afterwards to follow through

Mill Road Surgery 2023-12-07 Person 5 5 0

Lovely reception staff always helpful and kind . Any problems you have they will help to sort out . Doctors also kind and listen to your concerns .

Nothing you could improve on

Mill Road Surgery 2023-12-07 Person 4 5 0

A mistake was made but I understand my condition well enough to assert myself and received an appropriate and courteous response.

A shame a mistake was made but we’re all human and I am fortunate to have a health professional background which enabled me to assert myself confidently. I also understand the political backdrop to the lack of NHS resources but wish that more of the public would not believe the carefully nuanced media rhetoric and unrealistic expectations that we put on the NHS. People need more accurate health information instead of private companies promoting unrealistic expectations of perfection and ever lasting life! We all need to realise how fortunate we are and that we have to take responsibility for our lifestyle choices. I also recognise that life is also a true trial for some especially given the current levels of inequality

Mill Road Surgery 2023-12-07 Person 4 5 0

Everyone is always helpful and understanding. I have been with this surgery for a long time and have never had any issues or complaints.

No