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7th December 2023


I did not get my appt because test results not back and told they can't be chased. Can never get an appt as surgery don't understand that people work and can't get a Saturday appt as surgery is shut. Not seen my Dr for years as unable to make an appt to see her. I was actually told by another Dr that I shouldn't expect to see anyone in particular. This surgery is getting worse, the receptionist actually asked me if I still wanted my blood test review even though there were no results!!!! Our health doesn't seem to matter any more, tablets given that affect inherent conditions, no appts, waiting weeks for a call back. Disgraceful!!

Suggested improvements
Actually have Dr's in the surgery to see patients and remember the old days when you offered evening and Saturdays for patients that work.

Experience
Involvement
Cleanliness
Staff
Appointment