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7th December 2023


The appointment was a telephone one and the doctor called me, the daughter but not my mum..he said he’d speak to her and he didn’t.. I have power of attorney so I can understand that.however the doctor was supposed to arrange a face to face appointment but didn’t.. I’m in the dark about what happens next?

Suggested improvements
Make a face to face appointment

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment