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Written by a patient
1st November 2016


Dr Shahnaz Abdul Rahim is a disgrace to the medical profession and unfortunately is tarnishing the name and reputarion of my childhood medical centre. The lack of respect, understanding and general care she has shown towards me was very much a shock. An even greater shock is that it has now occurred on two seperate visits, literally bringing me to tears on both occasions. Her tone of voice was very much condiscending and her short responses, again condiscending. Rejecting the majority of my comments immediately without giving any real consideration is something I found quite distressing. I have now lost all confidence in attending Medlock Vale medical practice due to these traumatic experiences. I would highly advise the practise to undertake customer satisfaction survey with her patients. Thankfully the receptionist was caring and able to calm me down and help me to start to get over a horrible experience. This is very much a review of Dr Rahim. I have been very happy with the advice and service of othe doctors who have seen me over the years.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff