Langham Place Surgery
11 Langham Place, Northampton, England, NN2 6AA Also known as: Dr Sefton and Parthers 2,178 reviewsReviews
Langham Place Surgery
2024-01-11
Person
5
5
0
11th January 2024
Check up call was very thorough and helpful
Suggested improvements
Nothing
Langham Place Surgery
2024-01-10
Person
4
5
0
10th January 2024
A bit of a wait on the phone
Suggested improvements
I understand the practice is busy but it would be nice if phone calls could be answered a little quicker. Besides that all very good.
Langham Place Surgery
2024-01-10
Person
4
5
0
10th January 2024
On hold forever before you can speak to someone
Suggested improvements
Place more types of bookable appointments on line and for more weeks than just two as is currently
Langham Place Surgery
2024-01-10
Person
1
5
0
10th January 2024
It took 1.5 hours to see a doctor. Arrogant receptionists. Disorganised establishment. No updates to the patient about the situation. Blame culture.
Suggested improvements
Don’t book patient appointments for a particular time if you are not able to see them for another hour. Eliminate the double standard, meaning, patients have 15min from the appointment time to arrive at the surgery otherwise their appointment slot is lost. Same principle (of max. 15min delay) should be applied to doctors but instead there’s no ownership and meaningless excuses given.
Langham Place Surgery
2024-01-10
Person
4
5
0
10th January 2024
Yesterday all attendance was good, kind and the doctor was very good to me explaining and I asked questions and gave me the answer. We have good conversation
Suggested improvements
Just keep it and you can do even better
Resources
Short link to review Langham Place Surgery: http://iwgc.net/ecbrl