Langham Place Surgery

Langham Place Surgery 2024-01-22 Person 1 5 0

It was a telephone conversation and mostly it was difficult to understand with the doctor having a very strong accent and English not her first language. I persevered and asked her to repeat often if I had misunderstood anything she said.

Ensure that the patient understands the person speaking

Langham Place Surgery 2024-01-19 Person 4 5 0

Prefer to have telephone consultations due to work commitments always managed to have appointments this way

Maybe reception not saying all appointments have gone today and to call back

Langham Place Surgery 2024-01-19 Person 5 5 0

I had a great experience with the way I was attended to by the Doctor and Nurses.

Nothing for now

Langham Place Surgery 2024-01-17 Person 4 5 0

This has improved lately but sometimes it’s been hard to see a doctor or to for see someone who knows your case…

A polite greeting from the receptionist and a bit of discretion when asking personal details

Langham Place Surgery 2024-01-17 Person 5 5 0

The nurse was very patient and polite with me. She explained the whole process.

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