Langham Place Surgery
11 Langham Place, Northampton, England, NN2 6AA Also known as: Dr Sefton and Parthers 2,177 reviewsReviews
Happy with Doctor.
Dr was good when I was able to speak to him after the NHS 111 called through as I rang that morning for appointment the receptionist was no help as was told to call back in morning or book appointment for Saturday the 1st June by which time would of been to late I explained my condition and still no help
When phoning for an appointment it sometimes takes up to 20 minutes to get through.
There was no appointment s then I had to ring 111 on the day then I had my surgery give me an appointment at my surgery so there must of been an appointment
I tried to make appointment for over three days but unsuccessful, even though I tried calling at 8am. The phone engaged until 8.30 and the receptionist finally gets on and just say appointment are finished so I can call the next day or call the NHS number.
Another thing at the reception area the service you get gets is very poor, reason for this they identified you by your date of birth and name which you have to say loudly, while other people are present, for me this is data protection and I don't like to other people hearing my private details. There must be some other ways, or receptionist needs to be trained to deal with sensitive case like these
Resources
Short link to review Langham Place Surgery: http://iwgc.net/ecbrl