Langham Place Surgery

11 Langham Place, Northampton, England, NN2 6AA Also known as: Dr Sefton and Parthers 2,175 reviews

Reviews

Recommend
Involvement
Cleanliness
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Appointment
 
Page 15 of 397
 
24th July 2024


Sometimes they don't pick up communication Sometimes is a problem

Suggested improvements
You should be able to make appointment other than 8am theres alot of people who are in need so to not be able to sort out a appointment after 8am that's out of order I'm sure uve heard it before that just goes to show

Experience
Involvement
Cleanliness
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Appointment
 
23rd July 2024


Because the facility for messaging and reply service is simple. You know someone will come back to you with an answer. Thus putting your mind at rest.

Suggested improvements
We are very happy with the care and professionalism we receive.

Experience
Involvement
Cleanliness
Staff
Appointment
 
23rd July 2024


Have every confidence in Dr Gale and his team at Langham Place. Dr Gale responds calmly and compassionately and handles dad who is a reluctant 'customer' and poor communicator extremely competently. Face to face consultation meant doctor was able to quickly resolve some confusion that had arisen through electronic prescription messages with family members. Even followed up consultation too later that evening as he spotted something extra in dads records requiring an altered treatment plan. Our family are very grateful for his diligence and care.

Suggested improvements
N/A

Experience
Involvement
Cleanliness
Staff
Appointment
 
23rd July 2024


I have seen an absolute improvement is the provision of services (appointment scheduling/availability), standard of staffing (both office and health professionals). I have had excellent treatment, I feel listened to and have had very good experiences with the nurse practitioners for smear testing and general HRT advice.

Suggested improvements
Nothing to add during my two recent experiences in the past 2 weeks

Experience
Involvement
Cleanliness
Staff
Appointment
 
23rd July 2024


The nurse I saw was great, and reception staff always helpful

Suggested improvements
No, nothing, you all work hard and it’s appreciated

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Page 15 of 397

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Resources

Short link to review Langham Place Surgery: http://iwgc.net/ecbrl