Langham Place Surgery

Langham Place Surgery 2023-11-14 Person 4 5 0

.

My criticism is that my appointment was at 3.15, by 3.45 I had been given antibiotics from the gp which he apparently sent to the pharmacy. At 6pm when I went to the pharmacy they didn’t have my prescription, so I had to go the evening without the antibiotics, when I called reception today I was told the tablets received at the pharmacy at 7.55pm. I think that’s disgusting. It’s a good thing I wasn’t in agony as I had no way of getting the medication I needed. Very disappointment on timing. I don’t know if this long time is normal practice or if the gp hadn’t clicked the button needed. But for some people, the length of time can make a huge difference.

Langham Place Surgery 2023-11-13 Person 5 5 0

The GP was fantastic, reassuring and patient and answered all our questions

Nothing

Langham Place Surgery 2023-11-13 Person 4 5 0

Not easy to get appointments

Easier access to appointments

Langham Place Surgery 2023-11-13 Person 3 5 0

Happy with the service

Not on this occaison

Langham Place Surgery 2023-11-13 Person 3 5 0

Big problem getting contact with a doctor, no e mail contact, refusal to answer letters,

Review and solve the above problem