Share review of Langham Place Surgery
Langham Place Surgery
2024-07-17
Person
4
5
0
17th July 2024
Didn't find receptionist particularly helpful. Tried to explain I'm disabled and unable to climb stairs. This is written on my notes. She then said a Dr wouldn't be able to come downstairs to see me. I explained I felt discriminated against due to my disability. After being left on hold she then came back to me and said a Dr would see me.
I should not be made to feel like an inconvenience
Suggested improvements
Train staff about hidden disabilities