Share review of Langham Place Surgery
Langham Place Surgery
2023-12-13
Person
4
5
0
13th December 2023
I love the service that if the calls are high in volume you have the choice to press one and you will receive a call back. What I also like was that after explaining my symptoms to the receptionist I was given an appointment to see the doctor.
Suggested improvements
To be honest I’m pretty satisfied with the care that I have been receiving. There was an incident where I did call at eight in the morning regarding a UTI infection apparently there was cross wires regarding communication between the pharmacy and surgery and I didn’t receive my medication until late evening. Unfortunately I had to call several times the pharmacy and then the surgery I did get to speak to the doctor who was very apologetic! I do understand that at times things do go wrong.