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22nd February 2024


I have been trying to see a doctor regarding pains in my neck and back. Also the progression of arthritis especially in my right hand. I rang at 8am like we were told but got a continuous engaged tone, then the system was changed. Now I am held in a queue often a long one, only to be told no available appointments. How can there be 14-16 people ahead of me at 8.02am. Appointments with the Nurse or HSA is easy enough.

Suggested improvements
I have noticed your Practice is down to 4 Doctors now, any chance of you employing more ?

Experience
Involvement
Cleanliness
Staff
Appointment