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4th January 2024


Turned up for appointment, was not advised the doctor was running an hour late. Sat in waiting room for 20 minutes, no one coming out, no one going in. Went to reception to then be advised doctor was running an hour late. Asked to cancel appointment because I had somewhere I needed to be at 4:15pm - appointment was 3:30pm.

Suggested improvements
To be advised doctor was running late on arrival.

Experience
Involvement
Cleanliness
Staff
Appointment