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4th October 2023


I was nearly 50 minutes late going into my appointment to then be seen by a trainee (appreciate everyone has to learn). This elongated the appointment significantly as trainee needed to consult doctor who was not available. I beleive if I had been seen on time by a doctor then my appointment would have been done in less than 10 minutes. If I am 50 minutes late turning up for an appointment then I probably would not get seen ans would need to rebook but I can be kept waiting this amount of time and have to take extended time away from work.

Suggested improvements
See patients on time

Experience
Involvement
Cleanliness
Staff
Appointment