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1st December 2023


The Dr I saw (Coulter-Brophy) was very attentive and thorough and gave me the time I needed without me feeling rushed. The receptionists were very helpful and smiled which made me feel welcome. When I rang at 8am the day before, I asked for a female Dr. They didn't have one for that day but the receptionist booked ne an appointment for the following day which was great.

Suggested improvements
The surgery was clean but the reception area and someone of the consulting rooms are looking a bit tired and in need of an update. When I got into the lift to go down to the basement for my appointment, the lift had rubbish bags and a bucket full of cleaning products in it. This wasn't very safe if there had been vulnerable people/children in there.

Experience
Involvement
Cleanliness
Staff
Appointment