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Langham Place Surgery 2016-03-24 Person 3 5 0

I have recently registered at the surgery and had my appointment with Dr. Sefton who was excellent. However, when booking for a follow-up I was told the booking procedure has changed by the receptionist. If I want to book an appointment I have to call at 0800 and I can only book for that day. At this time I am commuting so I either leave late or phone at work whereby it is probable that a large number of appointments have been booked, nor can I warn my manager in advance if I have an appointment booked and need to come in late/leave early etc. It is possible to book a call with you GP but the receptionist apparently could not forward something onto the doctor to try and coordinate a time so that I will be beside my phone; at work I am not at my desk often and the slot is for the entire afternoon which is extremely vague and again, difficult to be beside my phone for the whole afternoon whilst preforming my other duties. Likewise, Saturdays are booked up a month in advance. Although the service is good, the booking system is ridiculous.