Share review of Langham Place Surgery

Langham Place Surgery 2024-05-15 Person 3 5 0

Receptionists were initially not very helpful. My required medication was available too late for it to be effective. I needed to contact the surgery to make a complaint to get the service I require. This is the first time I have been unhappy with care provided by this doctors surgery as usually they are brilliant. I believe inexperienced reception staff were the main cause of my problems receiving timely a prescription of required drug.

The reception staff member who dealt with my phone call and subsequent in-person visit to the surgery, should have been more understanding of the urgent nature for my need of this prescription before a bank holiday weekend.