Keele Practice
University Medical Centre, University of Keele, Keele, Newcastle-under-Lyme, StaffordshireEngland, ST5 5BG Also known as: University Medical Centre Keele 1,859 reviewsReviews
In my experience the receptionists are helpful and the nurses and doctors are competent and supportive. I’m generally very happy with the service. However, I would agree with other reviewers that the appointment system is extremely frustrating. Surely there must be a better way to organise it. It would be very easy just to give up, and potentially miss out on medical assistance when it’s really needed.
It seems that appointments can only be booked at 8am, if you try to call to book any other time you are told to phone the next working day at 8am. However the receptionists are always helpful and quick with dealing with any issues, they also try to book you in when best suits you.
I am very satisfied with the care provided
Appointments are not readily available. I am also unable to make appointments on the app.
It took a few weeks to get my appointment, but I had cervical screening with Lisa and she was very reassuring and kind, putting me at ease (as much as you can be in that situation!)
Keele Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Keele Practice: http://iwgc.net/ecdfb