Imeary Medical Group

Gordon Street, South Shields, Tyne and Wear, NE33 4JP 265 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 38 of 53
 
4th March 2024


I'm very happy with all I have experienced at this surgery.

Suggested improvements
Nothing comes to mind

Experience
Involvement
Cleanliness
Staff
Appointment
 
2nd March 2024


This was new to me Having a yearly review. Abbey and the student were really lovely putting me at ease. Everyone that has ever taken bloods from me has had a problem. No bother when Abbey is on the job. Well done both of you. I WILL be back Thankyou

Suggested improvements
Nothing it was perfect

Experience
Involvement
Cleanliness
Staff
Appointment
 
2nd March 2024


The staff are always friendly, efficient and professional.

Suggested improvements
I haven't actually seen a doctor for two years, although the rest of the medical team is excellent. However, it would be reassuring to see a doctor at times.

Experience
Involvement
Cleanliness
Staff
Appointment
 
2nd March 2024


Find it may be a couple of weeks to get telephone appointment

Suggested improvements
Better appointment service

Experience
Involvement
Cleanliness
Staff
Appointment
 
2nd March 2024


I've experienced emergency appointments after having a telephone appointment (not helpful), but putting a normal appointment on isn't straight forward and you're restricted in the different issues you can ask about. The other, confusing, issue is to get a message to the GP via reception and hear back with an answer. Different work schedules from receptionists and GPs mean you have to chase for the answer yourself. This could be improved via the online system perhaps? "Ask and answer" online system would be great!

Suggested improvements
See above

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 38 of 53

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Resources

Short link to review Imeary Medical Group: http://iwgc.net/ecedw