Ecclesfield Group Practice
96a Mill Road, Ecclesfield, Sheffield, South Yorkshire, S35 9XQ
688
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Ecclesfield Group Practice
2024-05-13
Person
4
5
0
13th May 2024
Would like to thank Donna Bradbury prescribing nurse I have got several health issues and that lady never brinks a eye lid and does her very best and resolves them all would like to say thank you Donna and the practice well done Gary wright
Suggested improvements
Nothing you done your very best
Ecclesfield Group Practice
2024-05-03
Person
1
5
0
3rd May 2024
I phoned the surgery on Friday 27 April about a review for a prescription. The system has changed to a much more complex one. It was very stressful. I was constantly put under pressure to accept the call back option. I was even asked by the receptionist to fill in a questionnaire. Why you make this process so difficult for older people who have more health problems because of their age is beyond me. The NHS system in the UK has become so impersonal it's ridiculous. You don't want any patients you want robots . Good luck with that.
Suggested improvements
Everything
Ecclesfield Group Practice
2024-04-20
Person
4
5
0
20th April 2024
Trying for a doctor's appointment or telephone appointment for couple of weeks told to ring at eight but no answer...when eventually gets through no appointments left . Only got one because nurse needed to see me for bloods
Suggested improvements
Triage like they do at a&e...prioritising appointments
26th April 2024
Response from Ecclesfield Group Practice
Thank you we value and encourage patient feedback. Our reception staff work extremely hard to answer the high call volume that comes through the surgery. They care navigate to the most appropriate clinician within the primary care team. This can include GPs, Nurse practitioners, pharmacists, and other care providers. We offer same day acute appointments either face to face or via telephone, continuity appointments are also available, these are made for by the GP. Demand on our services is extremely high. Sheffield also offer additional appointments access at evening and weekends at the HUBS across the city.
Ecclesfield Group Practice
2024-04-19
Person
5
5
0
19th April 2024
Dr Billington was absolutely fantastic and I couldn’t ask for anymore
Suggested improvements
N-a
Ecclesfield Group Practice
2024-04-19
Person
5
5
0
19th April 2024
Efficient service
Suggested improvements
Nothing
Resources
Short link to review Ecclesfield Group Practice: http://iwgc.net/ejfmr