Dr D J Warden & Partners

23 Terminus Road, Bexhill-on-Sea, E Sussex, England, TN39 3LR Also known as: Collington Surgery, Pebsham and Sea Road Practice 1,678 reviews

Reviews

Recommend
Involvement
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Appointment
 
Page 301 of 331
 
19th December 2023


I thought the 8am scramble had been done away with.. it seems not! Also the triage list has been closing at midday for weeks, making it almost impossible to get even a telephone appointment let alone actually seeing a GP. Why can't we go back to how things were before COVID.?

Suggested improvements
Make it easier to get a GP appointment.

Experience
Involvement
Cleanliness
Staff
Appointment
 
16th December 2023


Usually busy

Suggested improvements
Nothing.

Experience
Involvement
Cleanliness
Staff
Appointment
 
16th December 2023


It takes a long time to get through on phone, if you're feeling really unwell. I understand filters need to be in place.

Suggested improvements
Nothing, once getting an appointment everything was good.

Experience
Involvement
Cleanliness
Staff
Appointment
 
16th December 2023


Blood test ran 25 minutes late. Attitude of staff was as if you were interrupting their day. Telephone situation is abysmal even if you have been told to call doctors. Often no one available to take your call! Prescriptions are frequently incorrect both type amounts and where it is sent to and then you have to spend hours on phone trying to correct it.

Suggested improvements
More staff with a ‘can do’ attitude occasionally I get one and they are amazing. Allow staff within realms of safety to deal effectively with issue rather than the usual of this is how we did it in past. Things could run more effectively and effectively with some joined up thinking and ultimately save time and money!

Experience
Involvement
Cleanliness
Staff
Appointment
 
16th December 2023


Probably the best blood test I’ve had.Gill was very friendly.

Suggested improvements
I can’t think of anything

Experience
Involvement
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Rating not given.
Appointment
 
 

Page 301 of 331

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Resources

Short link to review Dr D J Warden & Partners: http://iwgc.net/ecdoy