Dr D J Warden & Partners

Dr D J Warden & Partners 2023-12-19 Person 4 5 0

As usual I was treated with respect and kindness from the minute I entered the front door. I had a blood test and the nurse was the perfect combination of friendly and professional. I really couldn't ask for a better service.

Nothing that is within the power of the excellent staff who are clearly doing their best. The state of our NHS is not their fault.

Dr D J Warden & Partners 2023-12-19 Person 3 5 0

I thought the 8am scramble had been done away with.. it seems not! Also the triage list has been closing at midday for weeks, making it almost impossible to get even a telephone appointment let alone actually seeing a GP. Why can't we go back to how things were before COVID.?

Make it easier to get a GP appointment.

Dr D J Warden & Partners 2023-12-16 Person 3 5 0

Usually busy

Nothing.

Dr D J Warden & Partners 2023-12-16 Person 4 5 0

It takes a long time to get through on phone, if you're feeling really unwell. I understand filters need to be in place.

Nothing, once getting an appointment everything was good.

Dr D J Warden & Partners 2023-12-16 Person 1 5 0

Blood test ran 25 minutes late. Attitude of staff was as if you were interrupting their day. Telephone situation is abysmal even if you have been told to call doctors. Often no one available to take your call! Prescriptions are frequently incorrect both type amounts and where it is sent to and then you have to spend hours on phone trying to correct it.

More staff with a ‘can do’ attitude occasionally I get one and they are amazing. Allow staff within realms of safety to deal effectively with issue rather than the usual of this is how we did it in past. Things could run more effectively and effectively with some joined up thinking and ultimately save time and money!