Dr D J Warden & Partners

Dr D J Warden & Partners 2024-01-11 Person 4 5 0

It is very had to get an appointment or a telephone call to speak to a doctor as you are told to ring at 8oclock then all the slots are gone

The time it takes to speak to a doctor is so long

Dr D J Warden & Partners 2024-01-11 Person 1 5 0

Takes far too long since the collington surgery joined with pebsham to get appointments and have the phone answered. No connection with doctors anymore . Just much poorer service. Smarter receptionist that is not wrapped in a blanket and yawning at you all the time when sorting something out for you. Will not want to use Pebsham surgery again.

Sent me to collington surgery with doctors I know and feel comfortable with. Go back to pre covid . Easy to get an appointment. Choice of doctor. All now changed.

Dr D J Warden & Partners 2024-01-11 Person 4 5 0

I have had a very helpful series of visits to attend my pod Op wound with Verity. My care was excellent, a big thank you to Verity.

Not really

Dr D J Warden & Partners 2024-01-11 Person 4 5 0

My recent appointments have been with nurses, paramedics, etc. My problem was/is with tinnitus. I have visited the practice previously to report tinnitus. My last appointment for this was with a paramedic, who did not consider it could be due to a side effect of one of my prescription medications. I also diagnosed myself with high blood pressure, and booked an appointment to discuss my observation that both tinnitus (and a persistent cough reported in the past) could be due to Ramiprill. I have had tinnitus for some time, but at no time did anybody even hint that this could be due to Ramiprill, despite it being an apparently ‘well known’ issue, as is the continuous cough. If I had actually been able to see a Doctor over the period concerned, maybe prescription drug side effects might have been considered. I would also mention that Metoprolol that I also take on a daily basis is also mentioned as having tinnitus as a side effect! Side effects from my prescription medications have never been discussed with me during any of my past appointments until the latest ones, when I myself brought it up.

Discuss medication possible side effects with patients.

Dr D J Warden & Partners 2024-01-11 Person 3 5 0

I have been trying to get appointment since Monday for a infection I only got seen yesterday

Stop telling people to ring back.When you know that when 12 pm you will not get seen.