Dr D J Warden & Partners

Dr D J Warden & Partners 2024-02-02 Person 4 5 0

Fairly long wait time on the phone

No

Dr D J Warden & Partners 2024-02-01 Person 5 5 0

I saw the nurse and they are always very cheerful and helpful and show they care

Nothing

Dr D J Warden & Partners 2024-02-01 Person 4 5 0

Phone lines were closed at 9:45 am and when open and i eventually got through I was 12th in queue

More phone lines?

Dr D J Warden & Partners 2024-02-01 Person 4 5 0

Felt quite unwell having to wait 55 minutes for my appointment

Could of rebooted me instead of waiting so long

Dr D J Warden & Partners 2024-02-01 Person 5 5 0

I had a really lovely experience at the surgery. The receptionist was very friendly and Verity, the nurse I had the consultation with, was lovely and went to great lengths to explain how to use the inhalers she prescribed. It was a very good, all round experience. I have another appointment with Verity on February 28th and I’m looking forward to seeing her again. I hope you will pass on my greatful thanks to Verity for me.

Absolutely nothing could have been done better. I really enjoyed the whole appointment.