Dr D J Warden & Partners

Dr D J Warden & Partners 2024-02-09 Person 5 5 0

68 and going through some unusual and scarry stuff. Got through on the phone where i am registered at collington straight away, within a short time telephoned and asked to come in to sea road surgery. Receptionists are in my mind more administrators, as they must be juggling all sorts of appointments to meet the needs of patients. The doctor abd myself had a chat about what my symptons were at Sea Road surgery, followed by examination and b.p.. We agreed to Bloods and ecg. Got an appointment for a few days later and thats all done. My nurse was lovely. I am new to bexhill and this was my first visit. My thanks to everyone

From what I saw when I went for tests, and noticed more nurses all dealing with patients, not sure they could have done more. Each in their own way talking to their patients. I even saw a receptionist come out to talk to a patient who went outside, asking if they were OK Lots going on on your signposted notice boards As a surgery in terms of fixtures and fittings. Some items could do with a refresh, hopefully that will come in the next financial year. Other than that, I could not fault my visit

Dr D J Warden & Partners 2024-02-09 Person 4 5 0

Not used since the booking system was changed ... previously very difficult. Hope its now better. Repeat appointment with nurse very good.

Expand the surgery ... more doctors.

Dr D J Warden & Partners 2024-02-09 Person 5 5 0

I find all staff at the surgery really helpful

Nothing

Dr D J Warden & Partners 2024-02-08 Person 4 5 0

5 stars for all as a regular blood test (x2 months) and is booked in by nurse (Kim). Kim is extremely kind, efficient and effective in her role and puts her patients at ease. 4 stars for the appt system as it can be difficult to get an appt (F2F or T/C) for general needs.

On this visit, nothing. Thanks to all the staff at Collington Surgery

Dr D J Warden & Partners 2024-02-08 Person 4 5 0

The new system is much more efficient than ringing for ages trying to get through between 8am-8.30am. However, I am not a fan of being asked so many personal questions by the receptionist in order to be placed on the triage list.

On this occasion I was happy with how I was dealt with other than being asked so many questions bearing in mind the nature of my need to see a GP. I appreciate however, that the receptionist was merely carrying out instructions.