Dr D J Warden & Partners

Dr D J Warden & Partners 2024-02-17 Person 3 5 0

Some requests get no response

Communication is often very poor

Dr D J Warden & Partners 2024-02-17 Person 5 5 0

Attended for my son’s annual asthma review. Was easy to make the appointment with the nurse and was seen to on time. Lovely nurse who provided great advise, thank you!

N/A

Dr D J Warden & Partners 2024-02-17 Person 5 5 0

It was only for a blood test but the nurse is always so very pleasant, helpful and reassuring.

I would like to be able to discuss the results with the doctor as I can already see them myself and there are a few things that need explaining. Before when I have rung up about results and asked to speak to a doctor about them I have had a text message back say all is ok. Whilst this is great news it is very impersonal. Also when you get the results on your app and you can see certain things are a miss then it would be good to understand why.

Dr D J Warden & Partners 2024-02-17 Person 3 5 0

Getting an appointment by telephone is such a long winded process and frustrating that I usually give up and try again.

Develop a better system for getting an appointment

Dr D J Warden & Partners 2024-02-17 Person 5 5 0

Staff were very welcoming

Nothing