Dr D J Warden & Partners

Dr D J Warden & Partners 2024-02-21 Person 4 5 0

I was very pleased with the service I received from the doctor, she was very helpful. She explained everything for me.

I think everything about the surgery is fine. I have always found the staff at the surgery very good.

Dr D J Warden & Partners 2024-02-21 Person 5 5 0

Really helpful. Knowledgeable and kind

No

Dr D J Warden & Partners 2024-02-21 Person 4 5 0

Had to keep ringing for an hour, gave up and went into surgery

Phone system just kept saying , can’t answer your call ring later

Dr D J Warden & Partners 2024-02-21 Person 4 5 0

The telephone triage system can sometimes be difficult to access because of long queues and occasionally staff sickness which,of course is unavoidable and understandable. But the receptionists have always been pleasant and polite in spite of the pressure on them and I have always been added to the list when I have needed help. I would always prefer a face to face appointment as it is easier to discuss an issue or problem in person. I realise that can lead to longer than necessary consultations in some cases!

My recent visit was for a blood test conducted by Mrs D Quested who was brilliant. We talked about the reasons for the test and the outcomes needed. The experience was completely painless and very professional. Everything was perfect thank you.

Dr D J Warden & Partners 2024-02-20 Person 2 5 0

I was meant to get a call back this afternoon but never did.

Called this afternoon.