Share review of Dr D J Warden & Partners
Dr D J Warden & Partners
2024-02-21
Person
1
5
0
21st February 2024
My husband & I both received reminders for appointments that we had not made? We queried them and was told to ignore the texts.
Suggested improvements
It would appear that we are getting text reminders for appointments when our INR is due, but we self test as we have our own machine and then we email results to the surgery, which is perfect for us, saves time and a trip to the surgery and releases appointments for others that may need them, so when we get these reminders it does concern us that we have made errors.
We are then unable to get through to the surgery to check.