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31st December 2023


Impossible to make a telephone appointment without a wait of at least 30 mins. even if you call at 5 seconds past 8 am when you are told you are 34 th in the queue, how is that possible? I now always go into the surgery where my query is sorted within minutes by your charming and helpful staff , thank you.

Suggested improvements
Other than employing numerous telephone operators I don’t think so, and to be honest that would not be feasible.

Experience
Involvement
Cleanliness
Staff
Appointment