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19th December 2023


No it’s terrible to get an appointment. You can only phone between 8am - 12pm and that’s very difficult as the phone lines are so blocked. I phoned for my problem on a Friday morning. I didn’t hear back until Friday evening offering me an appointment on Monday evening.

Suggested improvements
More ability to phone for appointments rather than just the morning

Experience
Involvement
Cleanliness
Staff
Appointment