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Dr D J Warden & Partners
2024-01-19
Person
3
5
0
19th January 2024
Was put on the triage list and told to expect a call later. That call never materialised. Only text message saying the call would now be the next day.
Suggested improvements
Don’t tell us we’re going to be called later that day. Only to find that call would be coming the following day. This isn’t the first time this has happened
Another time when my mental health was poor and in distress I had text referring me elsewhere. All of this isn’t good enough.