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18th August 2023


As we are relocating to the area in the next month I attended Collington surgery this morning to enquire about the method of transferring my husbands cancer treatment over to one of the hospitals in the area. The receptionist was extremely helpful and even though she could not give me an answer herself she went and spoke to a colleague to find out the answer. Her manner was friendly helpful proactive and sensitive to my anxiety in asking the question. We will be registering with this surgery.

Suggested improvements
It was a relief to just know that the Receptionist listened and made me feel that it was ok to ask - so no the Reception could not have done anymore.

Experience
Involvement
Cleanliness
Staff
Appointment