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24th January 2024


I have had 2 appointments recently as part of my follow up to a heart attack 15 months ago. Whilst the surgery is excellent, more planning is required for appointments. I attended at 4.15pm on week 1 to see the Doctor. He chatted to me, took my blood pressure and I was out within 10 minutes. I then attended at 8.30am on week 2 to have bloods taken by the Nurse and was again out within 10 minutes. Whilst both of these were efficient for the Surgery, they weren't for me as I had to leave work early / go in late on each occasion. With a little planning, surely these two appointments could have been combined to one visit, thus making it easier for myself without making it any more time consuming for the Surgery.

Suggested improvements
See above. Ps I don't 'identify' as a gender. I refuse to bow to stupid modern trends. I'm a man if that helps.

Experience
Involvement
Cleanliness
Staff
Appointment