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Dr D J Warden & Partners 2024-02-08 Person 4 5 0

From phone call through to appointment following day with Paramedic Practitioner, Lee, I had a very good service. Reception were friendly and Lee helpful explaining what the problem was (sciatica, which I also had the year before). He could see I was in a lot of pain. I was examined by PP Lee and he discussed stronger medication with doctor and I obtained this within 2hrs. (Boots @ Ravenside quick too). Due to renal medicines it is very difficult for staff to prescribe medication, the staff are very helpful knowing I have a long term condition. No complaints at all about your services. Thank you.

Service was good once I got through to reception, which took 47 minutes in the queue. This was after several attempts the day before. I think as you now have only one phone number for all 4 practices, it is harder to get through. When it was one number with Pebsham, a lot easier. Only problem with Collington is the parking which I understand there is not the space. Fortunately I managed to get on the Disabled bay, I wouldn’t have made it to the surgery walking from Terminus Road with the pain I was, am still, in.