Clarkson Surgery

Clarkson Surgery 2023-07-19 Person 5 5 0

I was seen quickly and everyone I saw were friendly and extremely helpful, very pleased with my experience, thank you

Everyone I had contact with were extremely professional and the surgery was clean so I didn't feel anything could be improved.

Clarkson Surgery 2023-07-18 Person 5 5 0

I found the surgery very helpful like I do most days. I went into the surgery so my little boy could have his jabs, the nurse was very friendly and gentle. I used the interactive screen to sign in which I found easier then waiting for a receptionist if they are busy.

Nothing

Clarkson Surgery 2023-07-18 Person 4 5 0

Used self check in not receptionist Great. Service Friendly and polite

Nothing first class service!

Clarkson Surgery 2023-07-18 Person 4 5 0

I was at the surgery for a blood test and needed to book an appointment for a new medical problem. Receptionist was polite but refused to book appointment and told me I'd have to phone. Not helpful or particularly efficient. I wasn't after am immediate or face to face appointment. I rang to make appointment was cut off four times and it took five hours to get through. I was told GP would phone me which he did within an hour. It is poor customer service as face to face conversation with Receptionist would have been no different to a phone call

See above

Clarkson Surgery 2023-07-18 Person 5 5 0

All staff polite and treat you professionally

N/A