Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Clarkson Surgery
2023-08-03
Person
3
5
0
3rd August 2023
Very difficult to get through by telephone and if you work and do not have access to a mobile phone impossible to get a call back.If you are lucky enough to get an appointment it is nearly always with a nurse practitioner and not a doctor and have been told to attend the minor injury department at the local hospital who then rang the doctor's and got me an appointment when I couldn't
Suggested improvements
A complete overhaul of the appointment telephone system instead of sitting on the telephone for up to 35minutes and sometimes being cut off and having to start again
Clarkson Surgery
2023-08-02
Person
4
5
0
2nd August 2023
I attended for a vaccination. Offer of appointment by text, booked online. I was seen on time by the lovely nurse. A good experience.
Suggested improvements
Nothing on this occasion.
Clarkson Surgery
2023-08-02
Person
3
5
0
2nd August 2023
Very hard to get a face to face appointment
Suggested improvements
Face to face appointments
Clarkson Surgery
2023-08-02
Person
3
5
0
2nd August 2023
The phlebotomist was very helpful and extremely friendly; an altogether pleasant experience. Appointment was even ahead of time.
Suggested improvements
Nothing.
Clarkson Surgery
2023-08-02
Person
3
5
0
2nd August 2023
It’s very hard to get an appointment
Suggested improvements
More staff on the phones
Resources
Short link to review Clarkson Surgery: http://iwgc.net/ecb6t