Clarkson Surgery

Clarkson Surgery 2023-08-04 Person 5 5 0

Attended for health check and was seen on time the person I saw was pleasant and polite blood samples taken and explained.

Nothing you could have done better

Clarkson Surgery 2023-08-04 Person 2 5 0

It has been virtually impossible to get an appointment with a doctor since the start of the pandemic. I have found communicating by letter the only to progress health issues. The recent appointment was initiated by the surgery for my "long-term condition review". This turned out to be a pure tick-box exercise. My long term conditions were not discussed. I provided my weight and height. The only item requiring personal attendance was the taking of blood samples. Questions I had about my medication could not be answered and I was advised to make an appointment with a GP. However, this could not be done because no appointments were available for over two weeks.

You could have sent the form to be completed and just booked a blood test. If we are to attend appointments in persons, at least arrange them with a prescribing nurse so, at the very least, questions about medication can be addressed. However, calling them a "long term condition review" when nothing connected with my actual condition was in anyway addresses [presumably so that you received the payments connected to such reviews] is just dishonest.

Clarkson Surgery 2023-08-04 Person 4 5 0

It is very hard to get an apt over the telephone, I filled in the online consultation form and was contacted the same night by a doctor!

In this instance, nothing

Clarkson Surgery 2023-08-03 Person 3 5 0

Almost impossible to get a face to face appointment to see a doctor. But nurse's /health care assistant do the best they can.

Make it possible to see a doctor for people with complex health needs.

Clarkson Surgery 2023-08-03 Person 5 5 0

Everyone involved are warm and helpful. Everything is explained clearly.

Just carry on as you are