Clarkson Surgery

Clarkson Surgery 2023-08-16 Person 4 5 0

Once you've negotiated the call system things are fairly quickly dealt with.

In the present climate nothing , just keep up the good work.

Clarkson Surgery 2023-08-16 Person 4 5 0

Had blood test and blood pressure done no waiting to see the nurse very polite.

On this visit nothing at all.

Clarkson Surgery 2023-08-12 Person 5 5 0

Blood taken for testing. Got in straight away, super efficient phlebotomist. Lovely lady. No bruising, great care.

Nothing

Clarkson Surgery 2023-08-11 Person 4 5 0

Getting through was difficult. I did find the pre messages quite aggressive and the shouty notices in the surgery. I agree people should be polite but when the surgery has gone backwards since Covid, I can understand why some people would be unhappy. The receptionist had to get some help as she was on a call, so a queue formed while she was helping a caller as she was the only one on desk duty. I am going to ask the question we all want to know…..how many doctors are in residence? I know it’s not going to be like it used to be but it just feels worlds apart from the service that is available else where. I do feel for the receptionists, as it’s not a job that you get any thanks for.

Really think about the reception area. It is not welcoming at all. It’s a giant barrier with lots of home made laminated signs. I am a friendly person but this put my back up immediately. When you are not feeling well, it doesn’t help the situation.

Clarkson Surgery 2023-08-11 Person 4 5 0

Still takes an age to get through. Be better if we were given a waiting time along with the position in queue. Once through though it didn’t take too long.

As above state the length of waiting time fir reception to answer