Share review of Clarkson Surgery
Clarkson Surgery
2024-07-26
Person
4
5
0
26th July 2024
Sometimes the telephone call queue can be long.
Suggested improvements
In this current warm spell the waiting area could have been cooler as I was sweating for about 15 minutes for my appointment.
29th July 2024
Response from Clarkson Surgery
Hello Many thanks for your feedback. We have recently upgraded our telephone system which is making is easier for patients to get through to us, however we are in peak holiday season now and have a slightly reduced staff team to answer the phones. We try to keep our surgery as cool as we can in the summer however in very warm spells this can be challenging although we will continue to monitor this. Kind regards. Terri Zeferino Practice Manager