Share review of Clarkson Surgery
Clarkson Surgery
2023-07-28
Person
2
5
0
28th July 2023
The receptionists are not always friendly and often unable or unwilling to accommodate simple requests for assistance. Using an arbitrarily imposed set of rules not found at other surgeries.
Suggested improvements
You could allow patients to make appointments while in Reception.
It is irritating to stand and wait for a receptionist to complete a telephone conversation before acknowledging the queue. Two jobs at the same time helps no one.