Share review of Clarkson Surgery
Clarkson Surgery
2023-06-20
Person
3
5
0
20th June 2023
Getting an appointment by telephone is a complete nightmare, good luck getting through!
I made my appointment at the desk, as I was seen at the minor injuries unit and they had requested an appointment with sister/nurse.
Suggested improvements
Have more phone lines open as to reduce time that people are spending waiting to spesk to receptionist.
Have more appointments available for people to attend gp rather than going to A&E or minor injuries unnecessarily.