Share review of Clarkson Surgery
Clarkson Surgery
2023-10-21
Person
2
5
0
21st October 2023
The appointment process is awful. Unfortunately the receptionists just don't listen to everything and they make a decision where it should be a healthcare professional. People may be worried when calling into the surgery and the receptionist have no empathy. They just ask answer and that's it. They need to think about patients as people rather than be so robotic. However the doctors are always so good once you actually get to the point of seeing someone.
Suggested improvements
As above