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7th September 2023


and as always I find all staff at Clarkson to be first class in the service they give. On the 5th September I had a Blood Test which the nurse was happy and caring in her approach and very efficient then I had a discussion with Karen who was very informed on my health condition and again was very pleasant and caring so much so I felt completely at ease. I wondered if this was the same Karen who was at the practice some time back who I had a lot of admiration for when she took great care and gave me good advice? Furthermore recently I have had to speak and visit the Pharmacy and as with all of the Clarkson team they were very pleasant and it makes me feel I am important to them. Well done all.

Suggested improvements
My only suggestion is when I arrive to book in at reception there is normally a queue which is only to be expected but I am very patient only having severe back Pain of which I am on medication for it would be a great help if there was a chair I could use whilst waiting my turn. But hey if that is the only suggestion I could make you must be doing and giving a brilliant service. Whilst I have never seen a Doctor from day one I have seen Kelly and Karen and they are the best there is so please do not upset them so they leave as if this happens my world would come crashing down.

Experience
Involvement
Cleanliness
Staff
Appointment