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Clarkson Surgery 2023-10-08 Person 3 5 0

This appointment was booked via a link and was okay. I do have an issue with attending a face to face appointment previously and being told by nurse to see reception to book another appointment as system wouldn't let her do it and walking through to reception to be told on a very surly manner that I would have to go home and phone to book this appointment as they don't do that face to face on reception. This was despite me trying to explain that it was the nurse's computer issues causing the problem. Completely Inflexible and bordering on rude. No common sense. Much better attitude from the two receptionists yesterday morning, friendly and welcoming

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