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3rd August 2023


Very difficult to get through by telephone and if you work and do not have access to a mobile phone impossible to get a call back.If you are lucky enough to get an appointment it is nearly always with a nurse practitioner and not a doctor and have been told to attend the minor injury department at the local hospital who then rang the doctor's and got me an appointment when I couldn't

Suggested improvements
A complete overhaul of the appointment telephone system instead of sitting on the telephone for up to 35minutes and sometimes being cut off and having to start again

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment