Share review of Clarkson Surgery
Clarkson Surgery
2023-07-21
Person
4
5
0
21st July 2023
Long process to get to the reception. Once past that reasonable time waiting for receptionist to answer, then fairly quick to proceed through to getting to speak to a member of the medical team. Back up call was efficient and friendly in sorting out my problem.
Suggested improvements
In the present situation I understand the current problems with staffing levels (shortage of doctors) but non the less it is frustrating not to be able to see a doctor in person. Myself personally have not seen a doctor since 2019(face to face). In the current situation we (the patients)have to accept that until the practice can recruit more doctors it's not going to change in the future. NOT YOUR FAULT.